Thank you for choosing our website for your shopping! We are committed to providing you with high-quality products and services. If you are not satisfied with your purchase, our refund policy will protect you. Please read the following refund terms carefully:
Refund Application
You can submit a refund request within 14 days of receiving your order. Please ensure the item is unused and includes all original packaging, tags, and accessories.
Eligibility for Refund
Refunds are available under the following circumstances:
The product has quality issues or defects.
The wrong item was shipped or the item does not match the order.
The product was damaged during shipping.
Please note that for refund requests due to personal reasons (such as dislike, incorrect size, etc.), the item must be unused and in its original packaging.
Refund Process
When submitting a refund request, please send the relevant order information (order number, product name, and reason for refund) to our customer service email address.
Once your refund request is approved, you will need to return the item to our designated address at your own expense.
After we receive the returned item and confirm its condition, we will process the refund to your payment account within 3-5 business days.
Special Terms
Some products may not be eligible for refunds, such as:
Personalized products.
Products that have been opened and do not meet hygiene standards.
Complaints and Feedback
If you encounter any problems during the refund process or require further assistance, please feel to contact our customer service team. We will do our best to assist you and ensure your rights are protected.
Return Address: 434 GREENHAVEN DR SE, ATLANTA, GA 30317
We appreciate your support and understanding, and we hope you have a pleasant shopping experience on our website!