Welcome to our website! Below are the terms and conditions regarding order shipping. Please read them carefully before shopping to ensure you have a clear understanding of our shipping policy.
Order Processing Time
All orders will be processed and prepared for shipment within 2 business days after payment confirmation. Processing time may vary depending on inventory availability and order volume.
Shipping Area
We currently only offer domestic shipping. All orders will be delivered through our logistics partners to ensure your goods arrive safely and on time.
Logistics Partners
We cooperate with several well-known logistics companies to provide efficient delivery services, including but not limited to:
UPS (United Parcel Service)
FedEx (Federal Express)
USPS (United States Postal Service)
Shipping rates and estimated delivery times may vary depending on the chosen shipping method.
Shipping Costs
Shipping costs will be calculated based on the weight of the order, destination, and chosen shipping method. You will be able to view the exact shipping cost information at checkout.
Delivery Time
The specific delivery time depends on the chosen shipping method and destination. Typically, domestic orders are delivered within:
Standard Shipping: 3-5 business days
Expedited Shipping: 1-3 business days
Please note that delivery times may be delayed due to weather conditions, holidays, and other uncontrollable factors.
Order Tracking
Once your order has been shipped, we will send you a tracking number via email. You can track the shipping status of your order on our logistics partners’ websites.
Signature Requirements
For some orders, especially high-value products, the recipient may be required to provide identification upon delivery. Please ensure you can provide valid identification when receiving your order.
Undeliverable Packages
If a package is returned due to an incorrect shipping address, no one being available to receive the package, or refusal of delivery, we will contact you to confirm the correct shipping address for reshipment. You will be responsible for any additional shipping costs.
Damage or Loss
Upon receiving your order, please check the package for any damage. If you find any problems, please contact our customer service team within 48 hours, and we will assist you with claims or resolution.
If you have any questions or require further information, please feel to contact our customer service team. Thank you for choosing our website, and happy shopping!